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Webinar: Understanding and Respecting What Matters Most to Patients and Family Caregivers

March 9 @ 2:00 pm - 3:00 pm

In order to support people living with advanced illness and family caregivers, it is crucial that we understand what matters most to them. In October, WebMD and The John A. Hartford Foundation published findings from an online survey of more than 2,700 older adults and caregivers on their attitudes and experiences related to age-friendly care.  In Age-Friendly Health Systems, value is optimized for all — patients, families, caregivers, health care providers, and the overall system using the “4Ms” framework that starts with What Matters to the patient. Sixty eight percent of patients said they initiated conversations with their doctor about what matters to them and nearly two-thirds of patients and caregivers surveyed reported having an advance directive. During this webinar, experts in advance care planning and serious illness communication will discuss these findings, their implications, and strategies for leading effective conversations with patients and caregivers.


  • Marian Grant, DNP, ACNP-BC, ACHPN, FPCN, RN, Senior Regulatory Advisor, C-TAC (Moderator)
  • Amy Berman, RN, LHD, FAAN, Senior Program Officer, The John A. Hartford Foundation
  • Carole Montgomery, MD, Executive Medical Director, Respecting Choices®
  • Anna Gosline, Executive Director, Massachusetts Coalition for Serious Illness Care


March 9
2:00 pm - 3:00 pm