The Blog to Transform Advanced Care
Advancing Care through Innovation, Observation and Collaboration.
CareSource is nationally recognized for leading the industry in providing member-centric health care coverage. The company’s managed care business model was founded in 1989 and today CareSource is one of the nation’s largest Medicaid managed care plans. Headquartered in Dayton, Ohio, the company has built a legacy of providing quality health care coverage for Medicaid consumers. In addition to Medicaid coverage, CareSource has a diverse offering of insurance plans on the Health Insurance Marketplace. The company also helps consumers close the gap of coverage as they age through its Medicare Advantage Plans, as well as supporting our members who have both Medicare and Medicaid through MyCare Ohio, and the Dual Special Needs Program (D-SNP). CareSource serves nearly 2 million members across five states, supported by a growing workforce of 4,200.
The CareSource mission is to make a lasting difference in our members’ lives by improving their health and well-being. Part of supporting this mission is to ensure that our members receive care that aligns with their preferences. This is especially important as our members contend with advanced illness and progress through the continuum of life. Increasing member participation in Advance Care Planning (ACP) is a key component of supporting our members for what matters most to them. To support this aim, our Case Management teams currently screen members for the potential to engage in ACP conversations. Members who agree to ACP are coupled with one of our Respecting Choices-Certified Facilitators, who meet with our members and their loved ones to promote an open dialogue and support the member’s wishes for end of life care. Our Case Management team facilitates communication with the member’s Transdisciplinary Care team which ensures that all providers participating in the care of our members are aware of what matters most to them.
Upon enrollment in ACP, members are coupled with a specialized Case Manager who holds a Respecting Choices-Certified Facilitator credential. The Case Manager collaborates both with the member and their loved ones to promote an open dialogue and advocate for the member’s wishes regarding end of life care. Additionally, the Case Manager serves as the communication liaison to the Transdisciplinary Care team to ensure that all providers participating in the care plan are aware of the member’s end of life directives.
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